I believe Moonlight Jet is a new name in the industry, Ronny.

That’s right. We’re a charter brokerage company which only started trading in January 2022. We’re in the early stages of the business, but already things are going really well.

Have you been using Paynode since the start?

Not since day one, but from very early on. We did maybe five transactions before moving to Paynode and enjoying the benefits of having a dedicated payment system.

Can you tell us what a typical transaction looked like before Paynode? 

I’ll give you the example of our very first payment as a company. 

The online bank we were using – which didn’t offer a payment solution – was based in the US and only accepted payments in US dollars. Our client was flying from Switzerland to France and wanted to pay in either Swiss francs or euros. I ended up having to meet the client in person and use a credit card terminal to charge him in Swiss francs. 

While this was far from ideal, it did act as the catalyst to find a more stable solution.

How did you hear about Paynode?

I was doing my research into payment solutions which incorporated credit card payments and transactions. I have a background in finance and accounting, so I had a really clear idea of what we needed. 

At the time, we had just starting using Avinode. I was looking through all the support materials and instructions and I saw that there was a payment solution linked to Avinode. It seemed perfect for us, so I contacted the Paynode team to find out more and we went from there.

Did you find Paynode easy to use?

Yes, given my experience with many other finance and payment systems, I found it straightforward to use. You run your KYB form, set up your account and the different currency accounts you want, and away you go.

But I have to say, the training and support is also excellent. The Paynode guys are truly knowledgeable and have been able to answer even some very specific questions I’ve had. If I have any issues, I know they’ll be resolved within a few hours.

What is your favourite Paynode feature?

It’s so useful being able to easily trade currencies in the system – to buy, sell and move your money around. You can see the rates for that day, as well as days in advance, so you can always get the best rate at the right time. The fact that all this happens in real-time, is great.

Another cool feature is when buying a long trip – the figures we’re talking about can be big – Paynode gives you the option to hold an amount on the credit card while you wait for the wire transfer payment to come in. This gives some guarantee for us brokers and the operators.

I also like the security features. When generating a payment link in the system, there’s an in-built internal approval process, which helps make the entire process safe and secure for everyone. 

And what feature would you like to see in future?

I’d love it if American companies were able to send payment requests in different currencies for credit cards. That would be a big win for all involved.

What would you say to other brokers or operators who are considering Paynode? 

I would tell them that in my research, there’s nothing else like Paynode on the market.

From experience, it’s perfect for new start-up companies who are very flexible. For bigger businesses that are more established, it may be a little trickier to incorporate a new system, but Paynode will help them grow and save them time and money. It will also really help their accounting team to consolidate accounts at the end of each month. 

Another thing that I’ve seen is that Paynode becomes a key central point for clients, brokers and suppliers. It’s a go-to application that brings all parties together.

Is that because people trust Paynode?

For sure. The Paynode symbol creates credibility. For me as a broker, I know that the operator must feel comfortable even if the payment is not yet secure. Paynode gives them that piece of mind.

Want to simplify your payments? Join Paynode today. No fee to sign up, no subscription costs, and no monthly minimums. It’s all included in your Avinode membership. Read more here.